BBC Employee Assistance Services

Health and Wellbeing are key priorities for the BBC and underpin our strategic ambition to "make the BBC an even greater place to work for everyone." We are committed to offering wellbeing services that meets the needs of our diverse workforce and the demands of a 24/7 global organisation where people thrive and are able to achieve their full potential.

Our Health & Wellbeing provisions focus on building proactive initiatives and timely support and include an extensive range of information, guidance and access to services to help prevent health issues, protect and promote mental health and get support when needed with the aim of meeting our duty of care to staff and making the BBC a great place to work.

Initiatives increasingly focus on protecting colleagues from developing work related health issues from arising and helping colleagues build resilience through engaging multi-platform solutions that are accessible on-site, online, and remotely in a variety of local languages, considering the diversity and cultural needs of our colleagues.

This Contract Notice invites bids for the following services, represented under 3 lots:

Lot 1: Global Employee Assistance Programme (EAP)

Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues.

Lot 2 - Critical Incident Support

On-site or remotely as requested, which provides at a minimum group support sessions for colleagues using the principles of psychological first aid with an understanding of the variety of challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for colleagues from appropriately trained professionals who have experience in dealing in psychological first aid.

Lot 3 - Reflective Practice

A service that delivers proactive and preventative measures that help mitigate the impact of risks associated with the type and level of exposure staff members are experiencing in their workplaces which might compromise their psychological wellbeing. The aim of this service is to reduce the adverse impact of high risk and high exposure work and promote the benefits of this work through evidence based interventions.

Additional information: Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.

Please register your interest in this project by taking the following steps:

1 - Register your company on the Jaggaer eSourcing portal (this is only required once):

1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password.

2 - Express an interest in the tender:

2.1 - Login to the portal with the username/password.

2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box.

3. Responding to the tender:

3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.