Digital Health & Disability - Access to Work
Department for Work and Pensions · London
Key facts
- Contract value
- £2,525,760
- Awarded
- 16 Feb 2024
- Contract starts
- 06 Mar 2024
- Contract ends
- 05 Mar 2025
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| CAPGEMINI UK PLC | £2,525,760 |
Description
Access to Work (ATW) is a grant designed to help people with disabilities or health conditions start or stay in work. It can pay for things like support workers or traveling to work. The ATW grant receives just under 40,000 applications a year and pays out around £110 million to fund support annually. ATW is a two-stage process with an online application and separate online claim service however the processing of the applications and claims is still highly clerical. A legacy system provides case management functionality which needs to be replaced. There are a number of significant pain points for Users throughout the ATW service. The department, via a large change programme, has committed to transforming the end-to-end ATW service to ensure it is as digital, accessible, usable and efficient as possible. The ATW service can be broadly grouped into the following areas: - Expand and iterate the new online Claim journey - Improvements to the existing online Application - Building out case management functionality to replace legacy systems DWP also needs to ensure the supplier can continue to run and maintain these services.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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