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Tenfell
Closed tender
Published 24 May 2023

Escalation Management Tool - 3 Months

Midlands & Lancashire C S U

Key facts

Closing date
16 Jun 2023
Contract starts
31 Jul 2023
Contract ends
31 Oct 2023
Procedure
Open procedure (below threshold)
Buyer type
Other public body

Description

THIS OPPORTUNITY HAS NOT BEEN AWARDED

The Escalation Management Solution (EMS+) is a tool developed by the MLCSU Regional Capacity Management Team (RCMT). The tool provides an 'at a glance' geographical presentation of escalation status across ICS's to measure pressures at strategic, tactical and operational levels, and effectively co-ordinate patient flow.

Updated at a minimum of twice daily by each service provider, EMS+ delivers a detailed and accurate description of the level of pressure in all organisations delivering urgent care services to create a whole system picture, along with bed availability reporting on Care Homes, Community Services, Social Care and Mental Health on a daily basis.

Real time decision-making is made possible using live data flows of information from A&E departments and the ambulance services. Armed with the relevant data, senior managers and directors are able to make informed decisions that can result in a more efficient use of resources and, ultimately, better care for patients. The tool is accessible 24/7 through an intuitive web portal and mobile app. MLCSU are committed to developing a new escalation management tool, to provide a more sophisticated tool for our ICS partners, by building on the existing functionality MLCSU are seeking to work in partnership with a supplier to deliver a new tool focussing on supporting end to end patient flow whilst optimising live data flows to enable real-time visualisation of activity and thus enabling evidence-based decision making.

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal

https://health-family.force.com/s/Welcome

Additional information: To view and bid please register on the atamis procurement portal:

https://health-family.force.com/s/Welcome

Categories (CPV)

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