Migrant Londoners' Hub

The Greater London Authority's (GLA) Migration team is seeking an organisation(s) to work in partnership with the GLA to develop and maintain the Migrant Londoners' Hub on london.gov.

The work will be delivered from December 2023 - May 2026.

The GLA is seeking to appoint a suitably qualified multi-disciplinary organisation or partnership between organisations to undertake this brief. The organisation(s) will need to evidence experience and expertise in communicating with migrant communities, as well as in-depth knowledge around the issues that they face. This should include regulated expertise in immigration and asylum law, as well as an understanding of migrants' rights and their holistic entitlements in areas such as welfare benefits, education, and access to healthcare. The aim of the Migrant Londoners Hub is to provide comprehensive information, guidance, and accessible resources to support as many migrant Londoners as possible to secure their rights and entitlements and thrive in London. Key audiences include new arrivals, European Londoners, young people with insecure status, refugees and people seeking asylum, undocumented people, people struggling due to the no recourse to public funds (NRPF) condition, The contract is reserved for suppliers based within Greater London under PPN 11/20. Only suppliers based in London can bid for this project.

The tender is published under Light Touch Regime (Schedule 3 Services Under PCR 2015).

See attached service specification for further information.

How to apply for this project: TfL has recently switched to a new sourcing system, SAP Ariba, meaning that TfL's processes are now different to those that suppliers may be familiar with. The following instructions explain this new system and provide guidance on how interested parties will be able to communicate with TfL.

To log in to SAP Ariba (this is not login only and not to register: https://service.ariba.com/Supplier.aw

To register: Please use TfL's specific Ariba registration page below: https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL

After registration: To participate in this tender, register interest in participating in this event by emailing the Commercial contact listed on this notice.

Note: The Ariba system is not automated, therefore, once you have registered (or are already registered) your business on Ariba you must email the Commercial contact. Registering your business on Ariba is not the same as registering your interest in this project.

For help registering on the SAP Ariba system and for checking if you are already registered pleas refer to: https://content.tfl.gov.uk/supplier-registration.pdf

For guidance on using SAP Ariba please refer to: https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training

If any problems persist please contact [email protected]