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Tenfell
Awarded contract
Published 01 Jun 2026

One Call Lifeline Units

Stockton-on-Tees Borough Council · North East

Key facts

Contract value
£122,000
Awarded
29 Apr 2026
Contract starts
30 Jun 2026
Contract ends
30 Jun 2027
Procedure
Below threshold - without competition
Buyer type
Local government

Awarded to

SupplierValue
Careium UK Limited£122,000

Description

Lifeline units are installed into vulnerable clients' homes and are used to place a call in an emergency via a pendant or sensor. Failure to purchase new digital lifeline units would mean OneCall would be unable to replace the current analogue units installed into these clients' homes meaning that when the analogue phone lines are decommissioned in 2027 the units will no longer work. OneCall have tested several providers of digital lifeline units, investigating, signal strength across the Borough, failed calls into the alarm receiving centre and ease of installation together with cost with Careium being the preferred choice. At present Careium are not on the NEPO framework. Without the direct award contract OneCall would have to purchase digital lifeline units at a higher cost.

Categories (CPV)

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Published by the buyer on Find a Tender (Open Government Licence v3.0). Always read the original notice before responding.