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Tenfell
Awarded contract
Published 04 Aug 2025

Swift Retail Transaction Network Service

West Midlands Combined Authority · West Midlands

Key facts

Contract value
£942,000
Awarded
28 Jul 2025
Contract starts
31 Jul 2025
Contract ends
31 Jul 2028
Procedure
Direct award
Buyer type
Local government

Awarded to

SupplierValue
Post Office£942,000

Description

The retail transaction network service is an integral part of the Swift Smartcard Offering across the West Midlands region, allowing users to top up their Swift Travel Cards in local shops. The below services will be provided within this agreement: • Terminals • Payment Services • ITSO Compliance • Issuing of travel products • Ticketing Paraphernalia • Information for Agreed Agents • Helpdesk and Complaints Handling • Marketing and Publicity • Settlement and Reporting

Categories (CPV)

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