Solution Architecture, Design & Delivery Consultancy Services
Plymouth Community Homes Limited · South West
Key facts
- Contract value
- £70,800
- Awarded
- 05 Mar 2025
- Contract starts
- 17 Mar 2025
- Contract ends
- 20 Jun 2025
- Procedure
- Below threshold - without competition
- Buyer type
- Housing
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Double Diamond Delivery Limited | £70,800 |
Description
Phase 1 - Discovery Deliverables • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 2) plus customer journey maps • Highlight key business change and transformation decisions to enable future models • Review of project and solution delivery to date. • Recommendations for business and solution alignment. • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams Phase 2 Definition Phase • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 3) • Highlight key business change and transformation decisions to enable future models • Replan and unblock existing project • Business requirements review, alignment to system configuration work • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams
Categories (CPV)
- 79415200 Design consultancy services
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