ecm_12348 NASSTAR for Historical Call Recording Storage
Department for Work and Pensions · London
Key facts
- Contract value
- £34,500
- Awarded
- 01 Sep 2024
- Contract starts
- 01 Sep 2024
- Contract ends
- 06 Sep 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| GCI Network Solutions Ltd | £34,500 |
Description
This service was required beyond the end of the Atos IAS contract to retain IAS historical call recordings. This will enable the Department to respond to potential customer complaints/enquiries in line with the call retention period of two years. Calls will automatically be deleted from the platform when the two year period is reached.
Categories (CPV)
- 79512000 Call centre
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