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Tenfell
Awarded contract
Published 05 Jan 2024

Healthwatch Calderdale And Independent Health Complaints Advocacy Service

The Borough Council of Calderdale · Yorkshire and the Humber

Key facts

Contract value
£760,278
Awarded
21 Nov 2023
Contract starts
31 Mar 2024
Contract ends
31 Mar 2029
Procedure
Open procedure
Buyer type
Local government

Awarded to 2 suppliers

SupplierValue
POhWER£760,278
Healthwatch Kirklees£760,278

Description

Lot 1: Healthwatch Calderdale. Local authorities have a statutory duty to commission a local Healthwatch organisation. Healthwatch aims to improve the quality of NHS and social care services as well as the experiences and health and social care outcomes of the public, giving citizens and communities a stronger voice to influence and challenge how health and social care services are provided.

Lot 2: Independent Health Complaints Advocacy. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service.

Tenderers must note that pursuant to section 222 of the Local Government and Public Involvement in Health Act 2007 and regulations 35 to 38 of the NHS Bodies and Local Authorities (Partnership Arrangements, Care Trusts, Public Health and Local Healthwatch) Regulations 2012 (collectively "the Legislation"), it is a statutory requirement for a Local Healthwatch to be delivered by a body corporate which is a social enterprise. It is therefore a condition of Tender for Lot 1 that Tenderers must be a body corporate which is a social enterprise within the meaning of the Legislation. Tenderers will be asked to confirm as part of their Standard Selection Questionnaire that they meet these requirements.

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