GB-Glasgow: Contact Centre Services
Student Loans Company · Scotland
Key facts
- Contract value
- £82,600,000
- Awarded
- 17 Dec 2024
- Contract starts
- 30 Mar 2025
- Contract ends
- 30 Mar 2029
- Procedure
- Not specified
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| TELEPERFORMANCE LIMITED | £82,600,000 |
Description
Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres
Categories (CPV)
- 79342300 Customer services
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