Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.
Platform Housing Group Limited · United Kingdom
Key facts
- Contract value
- £246,240
- Awarded
- 12 Dec 2024
- Contract starts
- 01 Mar 2025
- Contract ends
- 28 Feb 2028
- Procedure
- Not specified
- Buyer type
- Housing
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Mango Direct Marketing Ltd | £246,240 |
Description
Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.
Categories (CPV)
- 79512000 Call centre
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