Complaints Management System
Middlesbrough Borough Council · North East
Key facts
- Contract value
- £33,250
- Awarded
- 07 Oct 2024
- Contract starts
- 18 Nov 2024
- Contract ends
- 17 Nov 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Local government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Computer Application Services Ltd. | £33,250 |
Description
complaints management software improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints, customer feedback and enquiries in one integrated system. FOI, EIR and SAR case types included.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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