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Tenfell
Closed tender
Published 13 Jan 2025

Salesforce Customer Relationship Management (CRM) Solution Delivery Partner

Stonewater Limited · United Kingdom

Key facts

Estimated value
£1,200,000
Closing date
12 Feb 2025
Contract starts
31 Mar 2025
Contract ends
31 Mar 2027
Procedure
Open procedure
Buyer type
Housing

Description

Stonewater is pleased to invite interested and qualified suppliers to participate in a competitive process to deliver Salesforce's Customer Relationship Management (CRM) solution, hereafter referred to as 'The Tender'.

The implementation of the chosen CRM solution is part of Stonewater's journey towards achieving a number of key business objectives: •Transforming Customer Service: Enhancing the way we deliver customer service at Stonewater, ensuring a more streamlined, responsive and customer-focused experience. •Eliminating Legacy System Constraints: Addressing the limitations of our current legacy systems by implementing a modern solution that overcomes inefficiencies and operational roadblocks. •Enhancing Agility: Increasing organisational agility through a platform that supports an ecosystem of apps and flexible bolt-on features, allowing for easier adaptation to future needs and technological advancements.

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