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Awarded contract
Published 04 Apr 2024

Passenger Assist Survey

OFFICE OF RAIL AND ROAD · London

Key facts

Contract value
£239,931
Awarded
03 Apr 2024
Contract starts
07 Apr 2024
Contract ends
30 Jun 2027
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
MEL Research Limited£239,931

Description

The overall aim of the Passenger Assist survey is to compile information about passenger use and experience of the Passenger Assist service offered by train and station operators, to monitor those operators' performance over time and ensure that users' needs and expectations are being met on an ongoing basis.

Categories (CPV)

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