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Published 24 Sep 2025

Unified Communications and Contact Centre Solution

Trafford Metropolitan Borough Council · North West

Key facts

Engagement closes
17 Oct 2025
Contract ends
08 Jan 2031
Buyer type
Local government

Description

Trafford Council are looking to identify and engage a strategic partner to deliver a secure, robust, and future-ready Unified Communications (UC) and Contact Centre solution. The solution must support Trafford Councils ambition to enhance resident engagement, streamline internal communications, and integrate seamlessly with their corporate digital platforms. Further details can be found within the attached market engagement brief on The Chest / Proactis - Project information - DN791882

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