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Published 24 Sep 2025

Lift Modernisation Contract - Preliminary Market Engagement

Southern Housing · South East

Key facts

Estimated value
£100,000,000
Engagement closes
15 Oct 2025
Contract ends
31 Mar 2031
Buyer type
Housing

Description

Southern Housing are seeking to replace circa 44 lifts per year, split across 4 contracts. 75-80% of the work is based in London. Circa 10% of the works will be to High Risk Buildings as defined by the Building Safety Act. Scope of Works: The scope of the contract will include: a) Replacement of lift installations b) Quality assurance of work delivered by contractors with provision of supporting evidence. c) Principal Contractor role for CDM and Building Safety Act requirements d) Lift repairs and maintenance during the warranty period The scope of the contract will exclude: a. Lift Repairs and Maintenance beyond the warranty period Strategic Objectives Key strategic objectives required of the procurement process are: 1. Seeking long term relationships, value for money, social value 2. KPIs – delivery of programme, customer satisfaction 3. Incentivised performance linked to profit 4. Resilience through multiple contractors 5. To commence in 26/27 financial year 6. Consistent quality and experience delivered for Southern Housing tenants based through a single suite of contract delivery processes. The added value benefits we are seeking are: a) Maximisation of guarantees/warranties and component lifecycles. b) Delivery of social value outcomes. c) Ideas and innovation as to how the works could be delivered more efficiently each year to continuously improve the customer experience.

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