Skip to content
Tenfell
Awarded contract
Published 03 Apr 2024

ITEP0656 - Defect Reporting Tool

National Highways · United Kingdom

Key facts

Contract value
£117,300
Awarded
26 Mar 2024
Contract starts
31 Mar 2024
Contract ends
31 Mar 2027
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
Society Works Ltd£117,300

Description

ITEP0656 - Defect Reporting Tool National Highways has had an online defect reporting facility available on its website since 2020. The facility allows customers to use a map-based interface to locate where the issue they want to report is, select the issue they want to report and provide additional information for context. These issues are then passed by the CCC before being passed to regional correspondence teams to investigate, update and fix the issues the customer has reported.

Customers can report a range of issues relating to the network, as well as in relation to Major Projects schemes. They can opt-in to receive updates on things they have reported as well as link themselves to an existing issue, rather than create a duplicate report for something that has already been reported.

Categories (CPV)

Similar open tenders

About National Highways

Their tenders, awards, contracts coming up for renewal, decision makers and committee papers.

View buyer profile

Their other open tenders

Published by the buyer on Contracts Finder (Open Government Licence v3.0). Always read the original notice before responding.