NHS Cambridgeshire and Peterborough ICB, Digital Enablers Programme: New Model of Care, Digital Front Door, Workflow Optimisation, Health Optimisation - Market Engagement

Please Note: This opportunity has also been published on Find a Tender Service.

This is a market engagement for Cambridgeshire and Peterborough ICB. We are looking for a Partner to help us deliver a Digital Front Door (DFD) as a single entry-point for citizens managing their care. We estimate this would be across a 5-year period (+extension option), with the value being split across this timeframe. The DFD aims to provide access to a set of products, services, and relationships with partners in the delivery of health and care which help us co-ordinate care, personalise interventions and actions and enable us to centralise some services to make them more efficient. Some of these products, services and partnerships work well in our area now. In some areas we have gaps, duplication, and lack of integration, which can make it difficult for people to interact effectively with us. They also present challenges to staff working in our care system.

Cambridgeshire & Peterborough is home to circa one million people representing highly diverse communities. The ICB is aware that 112,000 people across Cambridgeshire and Peterborough live in the 20% most deprived quintile, 18.4% of our population is aged 65+, 9.1% of the population use English as a second language and we have an estimated 77,000 unpaid carers. It is vital that we can meet the care management needs of our population through our digitally enabled New Model of Care.

Our case for change covers improved patient outcomes, enhanced efficiency, improved accessibility, better information, personalised care options, cost effectiveness and data driven insights. The aim is to reduce current fragmentation and variation so that that patients and staff enjoy a consistently better experience wherever they live or work in our ICS. We want to enable citizens to take more control over their health and care by using technology provided by proactive and responsive partners who understand and can react to their needs. Similarly, we want to enable digital and data-driven approaches to anticipating health needs and be more pro-active in providing earlier support to citizens.

This Market Engagement Prior Information Notice (PIN) outlines the requirements for the proposed Digital Front Door, Workflow Optimisation, and Health Optimisation for citizen care and asks potential partners to consider how they can work with us to improve our situation. We welcome feedback and insight from the market. Vendors are invited to complete the market engagement survey available on Atamis to help us further develop our thinking and proposal. We want to understand the market's appetite and capability to deliver a range of integrated products and services.

Please use the 'Health Family' e-procurement system (Atamis) to register your interest and for further information: https://health-family.force.com/s/Welcome - ref C308563

Additional information: This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Authority will not be liable for costs incurred by any interested party in participating in this exercise.

Interested parties should note that a response to this notice does not guarantee an automatic invitation to any subsequent formal procurement, which the commissioners will consider in due course. This notice is only intended to inform the market of a prospective contract opportunity. Potential suppliers will not be prejudiced by any response to this Market Engagement PIN, or failure to respond. This Market Engagement PIN does not formally signify the beginning of a procurement and does not constitute a commitment by the Contracting Authority to undertake any procurement exercise. If the Contracting Authority decides to formally commence the procurement, a separate contract notice will be issued on Find a Tender Service. Any resulting procurement will be managed electronically via the Contracting Authority's e-sourcing suite and details on how to register on the portal will be provided. Should you wish to talk to us regarding this notice please send a message to the Authority via Atamis - Health Family. If you have any issues with registering on Atamis please contact Atamis direct at: [email protected]