Contact Centre Telephone Solution
Rhondda Cynon Taf CBC · Wales
Key facts
- Contract value
- £187,200
- Awarded
- 11 Mar 2025
- Contract starts
- 31 May 2025
- Contract ends
- 31 May 2027
- Procedure
- Below threshold - without competition
- Buyer type
- Local government
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| HYBRIT SERVICES LTD | £187,200 |
Description
Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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