Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
NHS England · London
Key facts
- Contract value
- £395,001
- Awarded
- 12 Aug 2026
- Contract starts
- 13 Aug 2026
- Contract ends
- 13 Aug 2027
- Procedure
- Open procedure
- Buyer type
- Central government
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Kings Fund | £395,001 |
Description
By developing an understanding of user needs across the NHS, exploring feasible design options, and identifying constraints and dependencies, this project aims to design a national, holistic model for patient feedback across the NHS in England. The model will set out an overview of how the NHS collects, processes and disseminates feedback data that is purpose driven, cohesive, effective and designed to support improvement. In addition to the model design, the project will produce an implementation roadmap to support the transition from the current state to the future state.
Categories (CPV)
- 79315000 Social research services
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