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Tenfell
Closed tender
Published 22 Sep 2025

ITSM Tool Replacement and Configuration Management Database (CMDB)

GENOMICS ENGLAND LIMITED · United Kingdom

Key facts

Estimated value
£2,250,000
Closing date
20 Oct 2025
Contract ends
07 Dec 2027
Procedure
Competitive flexible procedure
Buyer type
Other public body

Description

This procurement is for Enterprise ITSM tooling and licences and CMDB tooling and licences, including service design, delivery/project management, implementation, and data migration support. Genomics England is exploring the Enterprise ITSM and does not currently have a configuration management data base (CMDB), which is a fundamental piece of functionality. We are seeking proposals for CMDB solutions which will be used to maintain, monitor, and obtain a better view of our environment. The solution will provide details of the machines on the network, software they're running, and expiry dates, and then link back to our contracts to provide asset numbers of kit etc. Software, licensing, and support will need to be procured to meet this project's needs.

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Published by the buyer on Find a Tender (Open Government Licence v3.0). Always read the original notice before responding.