Call Centre Solution
Southern Housing · South East
Key facts
- Awarded
- 29 Mar 2024
- Procedure
- Open procedure
- Buyer type
- Housing
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| 8x8 UK Limited | — |
Description
To procure a cloud omni-channel contact centre solution for contact centre teams to use to communicate with residents, customers, and colleagues. This shall allow for multiple different incoming and outgoing channel types, seamless switching between them, and integrate with organisational systems to ensure a seamless customer and colleague experience. The solution shall also be future facing and have a product roadmap showing how it will develop over the contract period.
Categories (CPV)
- 64200000 Telecommunications services
- 51300000 Installation services of communications equipment
- 64210000 Telephone and data transmission services
- 64220000 Telecommunication services except telephone and data transmission services
- 72000000 IT services: consulting, software development, Internet and support
Similar open tenders
Digital Connectivity Programme - 1gb Broadband Install and Service Delivery
Location: ScotlandBuyer: North Lanarkshire Council
Open tenderCloses 8 Dec, 202634 daysValue £85.45mSource Find a TenderNorth Lanarkshire Council (the “Council”) is undertaking a major digital transformation programme to deliver gigabit capable broadband connectivity to approximately 37,000 Council owned social housing properties across the authority area. The programme is a core component of the Council’s Digital Connectivity Masterpla
Post Office Branch - Lockwood
Location: LondonBuyer: Post Office Limited
Open tenderCloses 17 Nov, 202613 daysValue £8.00kSource Find a TenderPost Office Ltd is looking for a successful retailer to either purchase the current business or incorporate a Post Office Local into their existing or proposed business. The offer available in this Post Office would be: Post Office Local - integrating Post Office services into a vibrant and sustainable retail business,
Global Travel, Accommodation and Venue Management Services
Location: North WestBuyer: Government Commercial Agency
Open tenderCloses 8 Dec, 202634 daysValue £36.25bnSource Find a TenderA framework providing comprehensive booking solutions for all UK Public Sector Travel needs, including air, rail, taxis, coaches, car hire, accommodation and venues for meetings, conferences and events, as well as emergency travel and accommodation solutions, including for civilian cohorts under the care of a UK Public
Post Office Branch - Old Colwyn
Location: LondonBuyer: Post Office Limited
Open tenderCloses 29 Nov, 202625 daysValue £10.50kSource Find a TenderPost Office Ltd is looking for a successful retailer to incorporate a Post Office Local into their existing or proposed business. The offer available in this Post Office would be: Post Office Local - integrating Post Office services into a vibrant and sustainable retail business, so they can be offered over the same op
Post Office Branch - Easingwold
Location: LondonBuyer: Post Office Limited
Open tenderCloses 29 Nov, 202625 daysValue £8.00kSource Find a TenderPost Office Ltd is looking for a successful retailer to either purchase the current business or incorporate a Post Office Local into their existing or proposed business. The offer available in this Post Office would be: Post Office Local - integrating Post Office services into a vibrant and sustainable retail business,
Post Office Branch - Ameysford Road
Location: LondonBuyer: Post Office Limited
Open tenderCloses 12 Nov, 20268 daysValue £8.00kSource Find a TenderPost Office Ltd is looking for a successful retailer to incorporate a Post Office Local into their existing or proposed business. The offer available in this Post Office would be: Post Office Local - integrating Post Office services into a vibrant and sustainable retail business, so they can be offered over the same op