Provision of Outsourced Contact Centre Services
Key facts
- Contract value
- £17,000,000
- Awarded
- 01 Aug 2023
- Contract starts
- 01 Aug 2023
- Contract ends
- 02 Aug 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| HINDUJA GLOBAL SOLUTIONS UK LIMITED | £17,000,000 |
Description
The Authority requires a user support solution to provide joined-up, real-time user support that can meet the needs of all Users should they encounter issues when using "GOV.UK One Login". The Authority is looking to collaborate closely with a Contractor to develop a contact centre solution.
Categories (CPV)
- 79512000 Call centre
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