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Tenfell
Awarded contract
Published 18 Jan 2024

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM AND SUPPORTING TECHNOLOGIES

capitalEsourcing · United Kingdom

Key facts

Contract value
£3,400,000
Awarded
16 Jan 2024
Contract starts
17 Jan 2024
Contract ends
16 Jan 2026
Procedure
Call-off from a framework agreement (framework)
Buyer type
Local government

Awarded to

SupplierValue
Hitachi Solutions Europe Ltd£3,400,000

Description

The Royal Borough of Kensington & Chelsea (RBKC) has awarded a call of contract to 1 sole contractor for the delivery of a System Integration Service for the RBKC Customer Relationship Management (CRM) Solution. The contract was procured via the CCS G-Cloud 13 Framework Agreement reference RM1557.13. The contract will be established for an initial duration of 24 months (inclusive of a break clause after 3 months), with the option to extend for a further 12 months at RBKC's discretion.

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