Contact Centre - Enhanced Software Solution
Thirteen Housing Group Limited · North East
Key facts
- Contract value
- £239,380
- Awarded
- 22 Jan 2025
- Contract starts
- 01 Mar 2025
- Contract ends
- 29 Feb 2028
- Procedure
- Other - Direct Award via CCS RM6116 (lot 4c)
- Buyer type
- Housing
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Avoira Limited | £239,380 |
Description
Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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