Home Care Services

Cornwall Council is seeking to procure the provision of Home Care services in Cornwall and the Isles of Scilly for a maximum term of 8 years.

Home Care is the provision of CQC regulated and non-regulated activities that enable a Person to live independently at home.

The Services will address the needs of older people and people with physical disabilities who require assistance with their personal care, daily living activities, accessing the community and any other practical tasks that meet their assessed needs and outcomes.

They may also be used by people with learning disabilities, autism, mental health support needs, sensory loss and other conditions where this type of provision best meets their individual needs.

Service providers will be asked to work together as a placed based alliance and will be directly responsible for the delivery of Home Care services which include:

a) Regulated 'personal care' tasks including getting in and out of bed, washing and dressing, going to the toilet and taking medication. b) Non-regulated tasks including shopping, cleaning, going out into the community and other activities that enable the Person to meet their assessed social care needs, usually in exceptional circumstances. c) Night-time care, which may be used to meet the Person's needs in exceptional circumstances to prevent use of a residential care placements. d) Clustering of home care services in specific locations, for example in a sheltered housing scheme, to enhance the offer available to people living in these settings and to optimise the available capacity; e) Alliance Providers working collaboratively in each Geographical Zone to optimise service delivery and support each other with market fragility including prevention and management of local provider failure and f) Other support set out in the Person's Care and Support Plan that the Person requires to meet their needs, outcomes and preferences.

This advert is replacing the previously published PIN 2023/S 000-008521, published on 23rd March 2023 as Care and Support at Home in Cornwall. The current Home Care and Supportive Lifestyles contract commenced in 2018 and has now been extended until 30th September 2024.

Bidders must be registered on the ProContract portal https://www.supplyingthesouthwest.org.uk to access the tender documents.

Registration on ProContract is free.

All bids must be received electronically via the ProContract portal by the closing date stated in the Invitation to Tender.