Helpdesk System
Nottingham University Hospitals NHS Trust · United Kingdom
Key facts
- Contract value
- £35,700
- Awarded
- 28 Feb 2024
- Contract starts
- 31 Mar 2024
- Contract ends
- 31 Mar 2025
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Health
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| FRESHWORKS TECHNOLOGIES UK LIMITED | £35,700 |
Description
Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.
Categories (CPV)
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