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Tenfell
Closed tender
Published 23 Apr 2024

Nacro Housing Systems project

NACRO · United Kingdom

Key facts

Estimated value
£450,000
Closing date
07 Jun 2024
Contract starts
29 Aug 2024
Contract ends
01 Sep 2029
Procedure
Open procedure (above threshold)
Buyer type
Housing

Description

Nacro, a leading provider of holistic support services spanning education, housing, justice, and health and wellbeing, is embarking on an ambitious initiative to elevate its operational efficiency and bolster service quality. We invite dynamic and innovative vendors to participate in this transformative journey by offering comprehensive solutions tailored to our unique requirements.

Project Objective: The primary aim of this endeavour is to revolutionise Nacro's housing and support management systems to better align with our strategic imperatives of enhancing financial sustainability, fostering growth, cultivating a vibrant work environment, and elevating user experience. Through the deployment of cutting-edge Housing Management System (HMS) and Support Management tools, we aim to streamline operations, optimise resource utilisation, and elevate service delivery standards.

Contract Structure: Interested parties are invited to bid for two lots:

Lot 1: Housing Management System Lot 2: Support Management tool

The contract duration spans five years, with a provision for extension by an additional five years. Payment terms will be negotiated, with implementation costs structured as upfront payments aligned with deliverables and ongoing licensing fees settled annually.

Success Criteria: The success of this project hinges on several key factors, including:

* Seamless integration of systems with Nacro's business processes, eliminating the need for workarounds and ensuring robust data management. * Empowering colleagues with user-friendly interfaces accessible across diverse devices and locations, while offering customers convenient online engagement options for self-service and access to our array of services. * Ensuring adherence to legal and ethical obligations, thereby safeguarding the welfare and security of our service users.

How to Apply: For inquiries regarding the project or tender process, or to request a tender pack, please contact Terry Kiermasz at [email protected].

Nacro looks forward to partnering with visionary suppliers committed to driving innovation and delivering excellence in service provision. Join us in shaping a brighter future for those we serve.

Categories (CPV)

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