PAN3048 - Emergency Repairs Call Handling Service
Leicester City Council · East Midlands
Key facts
- Estimated value
- £300,000
- Closing date
- 10 Jul 2024
- Contract starts
- 01 Dec 2024
- Contract ends
- 30 Nov 2027
- Procedure
- Open procedure (above threshold)
- Buyer type
- Local government
- Source
- Contracts Finder
Description
Leicester City Council invites Tenders for the provision of Emergency Repairs Call Handling Service.
This is a competitive procurement conducted in accordance with Regulation 27 the 'Open Procedure' under the Public Contracts Regulations 2015.
The services required are the handling of all of the Authority's Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The Service Provider will be required to identify genuine emergency calls, log an emergency repair job on the Authority's IT system, and issue the job to an Emergency Repair Operative using the Authority's work scheduling system, following the required operational procedures. Average annual call volumes are 18,000 calls received with 9,600 calls requiring an emergency repairs job to be raised and issued to an operative. The proposed Contract will be for three years with an option to extend for a period or periods totalling no more than a further two years. We anticipate awarding to a single Service Provider.
Tender documents can be viewed at the following: https://procontract.due-north.com/Procurer/Advert/View?advertId=054d2252-2427-ef11-812c-005056b64545&fromAdvertEvent=True
Categories (CPV)
- 70000000 Real estate services
Similar open tenders
Cuireadh chun Tairisceana: láithreán a dhiúscairt chuig Comhlacht Ceadaithe Tithíochta do thithíocht inacmhainne/Invitation to Tender: site disposal to an Approved Housing Body for affordable housing
Location: IrelandBuyer: Údarás Na Gaeltachta
Open tenderCloses 4 Dec, 202629 daysValue €150.00KSource TEDCuireadh chun Tairisceana chun láithreán a dhiúscairt go dtí Comhlacht Ceadaithe Tithíochta a d’fhéadfaí cóiríocht chónaithe inacmhainne, a d’fhéadfaí a thógáil, a dhíol agus a léasú, a chur ar fáil do Chainteoirí Gaeilge sna Doirí Beaga (Gaoth Dobhair), Co. Dhún na nGall d’Údarás na Gaeltachta. Invitation to Tender fo
Commercial Properties Managing Agent
Location: United KingdomBuyer: A2Dominion Housing Group Ltd (A2D)
Open tenderCloses 4 Dec, 202629 daysValue £600.00kSource Find a TenderCommercial Properties Managing Agent services required for c100 properties in central/west London. Services are required for a minimum of 3 years with possible extensions to 5 years. Full scope of services contained within the tender pack. For more information about this opportunity, please visit the eSourcing portal a
Housing Site Identification, Landowner Engagement and Consultancy Services.
Location: East of EnglandBuyer: Chelmsford City Council
Open tenderCloses 16 Nov, 202611 daysValue £200.00kSource Find a TenderChelmsford City Council is seeking tenders from suitably qualified and experienced consultants to identify privately owned sites within the Chelmsford City administrative area suitable for residential development and capable of being secured for future housing delivery. For more information about this opportunity, plea
Global Travel, Accommodation and Venue Management Services
Location: North WestBuyer: Government Commercial Agency
Open tenderCloses 8 Dec, 202633 daysValue £36.25bnSource Find a TenderA framework providing comprehensive booking solutions for all UK Public Sector Travel needs, including air, rail, taxis, coaches, car hire, accommodation and venues for meetings, conferences and events, as well as emergency travel and accommodation solutions, including for civilian cohorts under the care of a UK Public
The Provision of Work Planning Software Application [642]
Location: IrelandBuyer: Commission for Regulation of Utilities
Open tenderCloses 30 Nov, 202625 daysValue €210.00KSource TEDThe CRU prepares a Strategic Plan on a three-year cycle and develops annual Work Plans to support delivery of its priorities, objectives and outcomes. Progress is monitored quarterly through Work Plan review reports and monthly through Focus Area Reports for selected highpriority programmes, projects and organisational
Real Estate Consultancy Services Frameworks for Public Transport, Roads, Greenways and Active Travel Projects
Location: IrelandBuyer: Transport Infrastructure Ireland (TII)
Open tenderCloses 7 Dec, 202632 daysValue €21.60MSource TEDTransport Infrastructure Ireland (TII) intends to establish four-year multi-supplier Real Estate Consultancy Services Frameworks (Lot 1 and 2) to provide a broad range of property, valuation, land acquisition, compensation, estate management, development, regeneration, and related advisory services in support of its in