FEW1278 - Provision of Emergency Call Handling Services
Leicester City Council · East Midlands
Key facts
- Contract value
- £60,000
- Awarded
- 22 Dec 2023
- Contract starts
- 23 Dec 2023
- Contract ends
- 22 Dec 2024
- Procedure
- Other -
- Buyer type
- Local government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Pinnacle Connect Ltd | £60,000 |
Description
The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.
Categories (CPV)
- 50000000 Repair and maintenance services
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