CAFM System
West Mercia Police · West Midlands
Key facts
- Closing date
- 18 Oct 2024
- Contract starts
- 01 Apr 2025
- Contract ends
- 31 Mar 2034
- Procedure
- Open procedure (above threshold)
- Buyer type
- Emergency services
- Source
- Contracts Finder
Description
The Authority is looking to procure a new Computer Aided Facilities Management (CAFM) System to support delivery of the Estates Services across West Mercia Police and Hereford & Worcester Fire and Rescue Services respectively.
The CAFM System will be a cloud based system and provide the following functionality as a minimum: Asset Management, Help Desk/Reactive Call Management, Planned Maintenance, Estates Management, Stock Control, Purchase Requisitioning, Finance, Contract Management, Health & Safety, and Project Management.
Therefore, the Authority is approaching the market to procure a new solution that can support the dynamic management of the land, property and estate portfolio, reduce the administrative processes currently in place within the service, and improve the customer experience for users of the system both internally and externally.
As a minimum, the Authority expects that any replacement proposal would enable the Authority to fully control and maintain the application/system without the need for constant referral to the supplier. The system should be up to date - and maintained as such - in line with modern technological requirements. It must be a thoroughly tested, reliable, robust system that is supportive of business requirements.
Additional information: All information contained within the tender documents.
Is a Recurrent Procurement Type? : No
Categories (CPV)
- 72212420 Facilities management software development services and software development services suite
- 48514000 Remote access software package
- 48700000 Software package utilities
- 48310000 Document creation software package
- 72268000 Software supply services
- 48611000 Database software package
- 48311000 Document management software package
- 72212421 Facilities management software development services
- 72212781 System management software development services
- 72261000 Software support services
- 48333000 Contact management software package
- 48331000 Project management software package
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