GB-Middlesbrough: Customer Experience (CX) Review and Strategy Development
Teesside University · North East
Key facts
- Estimated value
- £500,000
- Closing date
- 29 Jan 2024
- Contract starts
- 25 Feb 2024
- Contract ends
- 24 Feb 2027
- Procedure
- Open procedure
- Buyer type
- Education
- Source
- Contracts Finder
Description
Teesside University (TU) wish to procure a specialist CX consultant / agency to support the development of a TU Group Customer Experience Strategy - the work has been split into the delivery of the following two objectives: 1.To develop a clear understanding of TU Group's current position with regards Customer Experience. 2.To develop a TU Group overarching Customer Experience (CX) Strategy
Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Categories (CPV)
- 79410000 Business and management consultancy services
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