Enterprise Level Information CommunicationTechnology (ICT) Solutions 2023 Digital Technology Framework Agreement (ComIT 3 - Complete IT 3)

The scope of this framework agreement across 1 (One) Lot, enables the purchase of end-to-end digital requirements. This includes procurements of individual or standalone ICT solutions, alongside procurements for combined/ bundled solutions across the entire Hardware, Software, Cybersecurity, Computer science solutions and associated services landscape. A non-exhaustive summary of these 6 Lead categories is detailed below:

Hardware The provision of products, services and solutions for the design, supply, installation, delivery and facilitation of enterprise level ICT hardware solutions, across a range of brands, specifications, manufacturers and finance/ lease options. Hardware solutions are to include audio visual equipment, client devices, data storage solutions, digital technology devices, enterprise servers, furniture, housing and power, networking solutions, peripherals, telecommunication equipment, Hardware-as-a-Service (Haas) and any other items which may be reasonably described as hardware.

Software The provision, implementation and facilitation of all software solutions. This varies from commoditised off the shelf programs, applications and software packages to complex bespoke software and system developed solutions. This incorporates all aspects of software licensing and software support models including cloud, mobile software licensing and Software-as-a-Service (SaaS).

ICT Security and Cybersecurity The provision, implementation and facilitation of all necessary ICT elements, to provide robust defences against security threats whether internal, external, digital or physical. The security category consists of technologies, solutions, processes, and controls designed to protect systems, networks and data from risk.

ICT Technology Assisted Services including Digitisation and Digitalisation The supply and delivery of a variety of technology assisted services to enhance a Beneficiary's delivery, performance and experience of ICT solutions. The provision of supporting value-added services which combine with the processes and functions of software, hardware, networks, telecommunications and electronics. This varies from the supply of individual services to the supply of overarching digitisation solutions (including managed services) to enhance health, social services and public service delivery e.g. Telehealth, Telecare and Telemedicine.

Computer Science The provision, implementation and facilitation of all products and services to optimize and improve an organisation's data processing capabilities; improving the quality, usability and integrity of data.

Social Value The Social Value categorisation will aid Participating Authorities in ensuring that what they buy creates additional benefits for society. It will enable public sector bodies to meet their social value outcomes and deliverables (where applicable) by assessing, recording, measuring and reporting social value objectives, outcomes and processes.