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Tenfell
Awarded contract
Published 22 Jul 2024

Ivanti Cherwell ITSM subscription

UNIVERSITY OF EAST ANGLIA · East of England

Key facts

Awarded
03 Jul 2024
Contract starts
31 Jul 2024
Contract ends
31 Jul 2026
Procedure
Single tender action (below threshold)
Buyer type
Education

Awarded to

SupplierValue
IVANTI UK LIMITED—

Description

The tool supports several key service management practices in ITCS. These including Service Desk, Incident Management, Service Request Management, Asset Management, Configuration Management, Service Catalogue Management, Service Level Management, and Problem Management. The value of the tool is that it combines all of these elements and enables ITCS to manage the services it provides for the business.

A single action tender has been undertaken.

Categories (CPV)

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About UNIVERSITY OF EAST ANGLIA

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Published by the buyer on Contracts Finder (Open Government Licence v3.0). Always read the original notice before responding.