DDaT26499 - Online Dispute Resolution Discovery and Alpha Options
UK Research and Innovation · South West
Key facts
- Engagement closes
- 13 Oct 2026
- Contract ends
- 31 Dec 2027
- Buyer type
- Central government
- Source
- Find a Tender
Description
Online Dispute Resolution (ODR) solution to support Acas Early Conciliation services by improving claimant understanding, enhancing notification quality and completeness, and reducing operational demand. The solution may include pre-notification guidance, intelligent form validation, dynamic user support, workflow automation, and integration with Microsoft Dynamics 365 and other enterprise systems, enabling the testing and evaluation of build, configure or buy implementation options during Alpha.
Categories (CPV)
- 72262000 Software development services
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