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Tenfell
Closed tender
Published 08 Sep 2026

How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?

The Scottish Government · Scotland

Key facts

Estimated value
£650,000
Closing date
20 Oct 2026
Procedure
Open procedure
Buyer type
Devolved government

Description

The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.

Categories (CPV)

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Published by the buyer on Public Contracts Scotland (Open Government Licence v3.0). Always read the original notice before responding.