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Tenfell
Closed tender
Published 01 Oct 2026

TII533 Enforcement Service Provider

Transport Infrastructure Ireland (TII) · Ireland

Key facts

Estimated value
€40,000,000
Procedure
Restricted procedure
Buyer type
Central government

Description

TII are seeking to procure an Enforcement Service Provider (the “ESP”) to provide a range of services relating to the recovery of unpaid tolls, fines and fees charged for the use of tolled facilities within Ireland. The main service performance requirements are expected to be, but are not limited to, the following: • Establishing and implementing accurate and reconcilable business processes to accredited quality management standards; • Have available and reliable service provision delivered to specified performance levels; • Have secure business processes including having all systems and communications protected against internal and external security threats, fraud and cybercrime; • Have integrated systems with eFlow Operator to enable 2-way interface on all customer transactions; • Comprehensive and flexible reporting procedures; and • Compliance with all relevant legislation (e.g. including Data Protection/GDPR) and relevant standards (e.g. PCI-DSS, relevant ISO Standards)

Categories (CPV)

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