Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Key facts
- Contract value
- £494,018
- Awarded
- 29 Sep 2026
- Contract starts
- 30 Sep 2026
- Contract ends
- 30 Sep 2029
- Procedure
- Competitive flexible procedure
- Buyer type
- Utilities & transport
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Access UK Limited | £494,018 |
Description
The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. •Simplify planning, execution, and optimisation across channels, replacing fragmented tools
Categories (CPV)
- 72212445 Customer Relation Management software development services
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