Format of the Future (2030)
The Post Office · United Kingdom
Key facts
- Contract value
- £120,000
- Awarded
- 21 Sep 2026
- Contract starts
- 21 Sep 2026
- Contract ends
- 31 Dec 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Other public body
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Quinine Design Limited | £120,000 |
Description
Post Office is undertaking a programme to modernise and refresh approximately 9,500 branches by 2030. To support future investment decisions, the business identified a requirement for specialist strategic design consultancy services to define the long-term role and purpose of the Post Office network and develop future branch concepts. The requirement includes development of: • Future network strategy • Customer propositions and journeys • Branch format concepts • Future service opportunities • Design intent documentation • Future success measurement framework The output will provide a strategic blueprint against which future branch, customer experience, technology and operational change programmes can align.
Additional information: Values included in this notice are excluding VAT.
This award was carried out as a Competitive Call Off from Post Office's own Framework - Branch Assessment and Design & Shop-fit and Signage Framework which commenced 1st July 2024.
Categories (CPV)
- 79933000 Design support services
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