External Reporting Line
London Fire Commissioner · London
Key facts
- Closing date
- 12 Nov 2026
- Contract ends
- 03 Jan 2030
- Procedure
- Below threshold - open competition
- Buyer type
- Local government
- Source
- Find a Tender
Description
The London Fire Brigade are seeking an external reporting line, operated by an independent third -party provider, to provide staff with an additional route for reporting concerns relating to misconduct i.e. discrimination, bullying and harassment. The caveat to this is that the Professional Standards Unit (PSU) will continue to respond to complaints of misconduct i.e. discrimination, bullying and harassment, as business as usual – with the external reporting line service, being commissioned to report complaints of misconduct that relate to allegations against staff who work in the PSU; Directors and LFB Senior Leadership team members; where there is a perceived conflict of interest, or where the nature of the allegation is especially sensitive or complex i.e. includes various complainants/respondents/witnesses, and cannot be completed by the PSU on the grounds of capacity.
Categories (CPV)
- 79510000 Telephone-answering services
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