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Tenfell
Open tender
Published 18 Oct 2026

For the provision of Out-of-Hour Emergency Service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service

Oldham Metropolitan Borough Council · North West

Key facts

Estimated value
£750,000
Closing date
16 Nov 2026
Contract ends
31 Dec 2029
Procedure
Open procedure
Buyer type
Local government

Description

To meet legal requirements to provide an out-of-hour emergency service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service. The successful contractor will undertake the duties outlined within the Out of Hours Contract enabled the Local Authority to continue to fulfil its statutory responsibilities and provide emergency out of hours housing advice and support. The Out of Hours Emergency Homelessness Support Service is a telephone-based service that residents can contact outside of usual office hours: Monday - Friday 5pm-9am overnight support, and Saturday - Sunday 24hours support inclusive of bank holidays. Based on historical spend it is estimated the new contract spend will be circa £125,000 per annum. This figure does not guarantee the Contract value or spend.

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