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Tenfell
Open tender
Published 20 Oct 2026

Information, Advice & Guidance for RBWM

Royal Borough of Windsor and Maidenhead · South East

Key facts

Estimated value
£124,000
Closing date
19 Nov 2026
Contract ends
31 Mar 2028
Procedure
Open procedure
Buyer type
Local government

Description

The Royal Borough of Windsor and Maidenhead is seeking a Information, Advice and Guidance (IAG) Service to deliver accessible, resident-focused support across Windsor, Maidenhead, and Ascot. The provider will supply multi-channel provision including face-to-face sessions, telephone support, and digital access, alongside community outreach. Services must be delivered in accordance with defined volume, performance, and requirements to ensure timely issue resolution, crisis prevention, and positive outcomes for borough residents.

Categories (CPV)

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