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Tenfell
Awarded contract
Published 22 Oct 2026

Tiger on Demand Call Centre Services

Cambridgeshire & Peterborough Combined Authority · East of England

Key facts

Contract value
£39,950
Awarded
31 Aug 2026
Contract starts
31 Aug 2026
Contract ends
31 Aug 2027
Procedure
Below threshold - without competition
Buyer type
Local government

Awarded to

SupplierValue
CoachScanner£39,950

Description

Contract with a supplier who will be responsible for managing a call centre for a one-year period starting 1st September 2026 in accordance with the requirements set out in the Services Agreement. The supplier will be directly responsible for delivering against the service requirements which will include providing, operating, monitoring, and maintaining the following service aspects in accordance with standards in this document, with sign off from the CPCA: ● Call centre functions. ● Training operational staff to use the system for delivering DRT bus services. ● Any other relevant functions.

Categories (CPV)

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