PR2355 - Digital Ombudsman
Key facts
- Contract value
- £12,100,000
- Awarded
- 27 Sep 2026
- Contract starts
- 30 Sep 2026
- Contract ends
- 30 Sep 2030
- Procedure
- Direct award
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Reply Limited | £12,100,000 |
Description
The contract is for the provision and support of a Digital Ombudsman cloud platform for the Public Service Ombudsman. It covers digital case management, citizen interaction, workflow and reporting, alongside implementation, configuration, integration, security, onboarding and ongoing support.
Categories (CPV)
- 72200000 Software programming and consultancy services
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