SafeZone contract
Coventry University · West Midlands
Key facts
- Contract value
- £120,000
- Awarded
- 10 Sep 2026
- Contract starts
- 13 Sep 2026
- Contract ends
- 13 Sep 2029
- Procedure
- Below threshold - limited competition
- Buyer type
- Education
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| CriticalArc Ltd | £120,000 |
Description
SafeZone, provided by CriticalArc Ltd, provides a robust campus safety solution, providing students and staff are liable way to contact Protection Services during an emergency, and contributing to lone worker safety. SafeZone also provides a central platform through which emergency communications can be sent to app users, or to all students and staff via email and SMS. This functionality will become crucial as communication during an incident is a mandatory requirement of the Group under the Terrorism (Protection of Premises) Act 2025. The use of the app is embedded into a range of processes including: · lone worker safety through the check-in feature, including for staff in Study Centres · remote trigger devices in place of panic alarms for student wellbeing and Students' Union colleagues · first aider deployment · Personal Emergency Evacuation Plans(PEEPs) for vulnerable and disabled staff and students to liaise with Protection during an evacuation After 6 years with SafeZone, a review of competitors was undertaken as part of this process. Following market engagement with suppliers offering similar tools, renewal by direct award with SafeZone is proposed as the preferred supplier. Other suppliers offered broadly similar products at differing price points, although none included the full functionality of SafeZone upon which current processes have been developed.
Categories (CPV)
- 48000000 Software package and information systems
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