Supply, Installation and Support of On-Bus Destination Display Equipment and Audio Visual Announcements (AVA)

South Yorkshire Mayoral Combined Authority is procuring the design, supply, installation, commissioning, integration, maintenance and support of on-bus destination display equipment and an audio visual announcement (AVA) system for the South Yorkshire franchised bus fleet, together with the supporting back office and content management software. The requirement covers 723 vehicles, being the whole franchised fleet including vehicles used on school services, driver training vehicles and operator spare vehicles. Destination display equipment is required for all 723 vehicles together with a 2% spares allowance, giving 738 destination display units, and AVA is required for all 723 vehicles. The assumed fleet composition is 35% single deck and 65% double deck. The fleet is brought into service in three phases, with Go Live Dates of 4 September 2027, 10 September 2028 and 10 September 2029. The estimated split is approximately 406 vehicles in Phase 1, 190 in Phase 2 and 127 in Phase 3. These are estimates and the number of vehicles in each phase may be more or less. The Authority may elect not to proceed with Phase 2 and/or Phase 3, on written notice given not less than three months before the first purchase order for that phase falls to be issued under the agreed delivery and installation programme, in accordance with the contract terms. Equipment is expected to be fitted at the vehicle manufacturer's premises during vehicle build, and ordered in batches against an agreed delivery and installation programme. The supplier is required to provide a fully maintained service for the contract term, including remote monitoring and diagnostics, fault response and repair, spares, software and firmware updates, obsolescence management and a helpdesk. The solution must comply with the Public Service Vehicles (Accessible Information) Regulations 2023 and must operate without dependency on the Authority's separately procured AVL system or Vehicle Compute / IP Edge Gateway. The requirement is not divided into lots. The destination display equipment and the AVA system are technically interdependent, both presenting route, destination and next stop information drawn from a single source of timetable, route and stop data, and dividing the requirement would place the risk of that interface with the Authority rather than the supplier. The Authority reserves the right to order up to a maximum of 1,100 destination display units and up to a maximum of 1,100 AVA units during the contract period at the rates tendered, without a further tendering exercise, to allow for fleet growth and replacements. These are separate maximums for each type and not a combined total. Orders are subject to the maximum contract value stated in this notice. The contract has an initial term to 10 September 2032, with up to four further periods of twelve months each at the Authority's sole discretion, to a maximum end date of 10 September 2036. The total value stated includes the optional additional orders and the extension periods.