Cloud-based income management software solution
London Borough of Lambeth · London
Key facts
- Estimated value
- £1,234,000
- Contract ends
- 31 Mar 2030
- Buyer type
- Local government
- Source
- Find a Tender
Description
The software will provide the following core functions: Predictive risk analysis, using rent account history and payment behaviour to identify households most likely to fall into arrears or require early intervention. Case prioritisation, helping Income Officers focus on the cases where action is most likely to prevent arrears increasing or avoid escalation. Automated early contact, including low-cost communications such as text messages or letters, to encourage payment or contact before formal intervention is required. Management information and reporting to support monitoring of arrears trends, officer activity, outcomes and service performance.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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