Customer Segmentation Consultancy Services
Citizen Housing Group Limited · United Kingdom
Key facts
- Contract value
- £49,200
- Awarded
- 23 Sep 2026
- Contract starts
- 24 Sep 2026
- Contract ends
- 24 Sep 2027
- Procedure
- Below threshold - limited competition
- Buyer type
- Housing
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Equifax | £49,200 |
Description
The contract is for the provision of Customer Segmentation Consultancy services, to create or adopt a model which will support: • A significantly increased understanding of our customers • Personalisation and targeting of communications methods and styles • Service delivery that meets customer needs and expectations • Tailored engagement with customers Segmentation analysis and support for predictive data modelling • A more proactive and preventative approach to customer support and interventions • Identification of data gaps that would support improved customer insight • Improved customer experience that can be measured.
Categories (CPV)
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