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Tenfell
Awarded contract
Published 02 Nov 2026

Provision of Front Office Counter Services

Department for Transport · London

Key facts

Contract value
£58,204,206
Awarded
01 Oct 2026
Contract starts
31 Mar 2024
Contract ends
30 Sep 2028
Buyer type
Central government

Awarded to

SupplierValue
Post Office£58,204,206

Description

The extension was a permitted modification under Regulation 72(1)(c) of the Public Contracts Regulations 2015 (PCR). The need for the extension has been brought about by unforeseen circumstances, in particular, by the development and impact of HM Treasury Policy in respect of the Electric Vehicle Excise Duty (eVED) regime, which DVLA could not have diligently foreseen at the time the contract was originally awarded. The modification has not altered the overall nature of the contract and was intended to ensure continuity of service in the extension period while the detailed operational, digital and systems requirements necessary for DVLA to administer eVED are being developed ahead of implementation of eVED in April 2028.

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