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Tenfell
Awarded contract
Published 04 Nov 2026

Social Media Management Software

NHS Business Services Authority · United Kingdom

Key facts

Contract value
£181,907
Awarded
19 Oct 2026
Contract starts
24 Oct 2026
Contract ends
24 Oct 2029
Procedure
Call-off from a framework agreement (framework)
Buyer type
Health

Awarded to

SupplierValue
Sprout Social Inc£181,907

Description

The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics. The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions. The costs are split between the 3 areas depending on users required.

Categories (CPV)

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